![]() Zoom faces heightened scrutiny amid pandemic Four seek to help users, while two would generate a payout for current and former shareholders. ![]() The company declined to comment on pending litigation.Īll six suits are awaiting judicial approval to proceed as class actions, which would let a large group of people benefit from any settlement. The complaints lodged this week also raise the Facebook issue and other allegedly deficient security practices of Zoom. ![]() Zoom released an update that stops the data-sharing. Those suits, filed on March 30 and March 31, accuse Zoom of failing to disclose to customers that the Zoom iOS app shared information about their devices with Facebook. Zoom was already facing two other class-action lawsuits before this week. "The FTC will use its enforcement, education, and policymaking authority to promote privacy and security in this space," she said in a statement. Sherrod Brown (D-OH) and Richard Blumenthal (D-CT) have asked the Federal Trade Commission (FTC) to investigate the company's privacy and security practices.Īn FTC spokeswoman declined to comment on Zoom specifically but said the commission shared concerns about ensuring the privacy and security of video conferencing platforms. Zoom is also taking heat from some members of Congress over its claims to be end-to-end encrypted. However, the company said it has never built a way to decrypt meetings in real time for "intercept purposes." Zoom's legal troubles expand Zoom is in the process of preparing a transparency report explaining how it has handled "requests for data, records or content" from government agencies. It also safeguards against rogue employees snooping on communications. Users value end-to-end encryption because it prevents software vendors from giving law enforcement agencies access to their data. "While we never intended to deceive any of our customers, we recognize that there is a discrepancy between the commonly accepted definition of end-to-end encryption and how we were using it," Odel Gal, Zoom's chief product officer, wrote in a blog post. Shortly after that, Zoom apologized for "incorrectly suggesting that Zoom meetings were capable of using end-to-end encryption." ![]() Also, it decrypts video conte nt to support third - party devices and provide premium services like transcription.Ī report in The Intercept raised questions about Zoom's use of the term end-to-end encryption last week. In contrast, Zoom, like most online meeting providers, has access to video encryption keys by default. The technique gives users sole control over the keys used to unlock the data. The false claim violated various California state laws, the suits said.Įnd-to-end encryption generally refers to a method of securing online communications that keeps content encrypted at all points in its journey between endpoints. Two lawsuits lodged by users of the video conferencing service claim Zoom deceived customers by using the same encryption term in marketing materials. The alleged violations included claims in regulatory filings that its service uses "end-to-end encryption." Two lawsuits filed by investors allege the company misled shareholders in violation of federal securities law. The same revelations have prompted some schools, businesses and governments to ban Zoom, including Google, SpaceX, NASA, the government of Taiwan, and the New York City public school system. The legal actions also fault the company for numerous other security and privacy shortcomings that media reports have brought to light over the last couple of weeks. The company made the contested claims in marketing materials and filings with the U.S. The suits allege Zoom overstated how securely it encrypts video communications.
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